Empty Nest Pets

Health Guarantee

     Your puppy is guaranteed until one year of age against fatal and life altering congenital diseases which adversely affect the health of the animal.  It is the buyer's responsibility to have his/her puppy examined by a licensed veterinarian within twenty-four hours of delivery, at the expense of the buyer.  We must be informed immediately of the puppy's examination result by e-mail.  Failure to complete this crucial step will terminate the health guarantee on the puppy.  This guarantee will then be null and void.  Be sure to provide your puppy with routine preventive care, such as, but not limited to: annual physical examinations by a licensed veterinarian and to follow veterinarian guidelines for vaccinations and de-worming.

     If your puppy dies within this one year time frame you, the owner, must pay to have it autopsied to ascertain reason of death. We require a copy of the autopsy report from the veterinarian that performed the procedure...stating the cause of death.  If reason is congenital, we will replace the puppy.  All items covered under this guarantee are by replacement only.  We absolutely do not give refunds.  A puppy showing any serious genetic or congenital defect will be replaced as follows....

• The puppy must show the defect by one year of age.
• We must be notified of the problem with two business days of the licensed veterinarians' determinaton.
• We require one report from an unassociated veterinarian stating the same problem.
• We must receive documentation from the two veterinarians stating the problem.
• After these requirements are met, we will then provide a replacement puppy of equivalent value . The buyer is responsible for the replacement puppy's shipping expense.
• The puppy with the defect must be returned to us in good condition, other than the specified problem or euthanized with our permission at the buyer's expense to qualify for a replacement puppy.
• The replacement puppy will be of comparable quality.  It is understood that the replacement puppy may not be from the exact same parents as the original puppy.
• No refund, in part or in full, will be given.

     This guarantee applies to the original puppy only and is nontransferable to a second party.  We will not be held responsible for any medical expenses incurred.  You, as the buyer, are fully aware that owning a puppy means trips to the veterinarian and understand that you will be responsible for all payments.  As of the date of delivery, your puppy has received proper vaccinations and has been dewormed on a strict schedule. You have been informed of the puppy's vaccination and deworming schedule and are aware of future vaccinations and dewormings that will need to be done.

     This guarantee does not cover Coccidia and Kennel Cough, which are common in puppies that are shipped and are usually caused by bacteria.  Kennel Cough is self-limiting and like a common cold, it must run its' course.  Kennel Cough on its' own is not life threatening.  There are certain disorders that may be caused by environmental factors, such as, but not limited to: allergies, thyroid dysfunction, demodectic mange, cancer, tumors, growths, scabies, mite related illness, giardia, parvo, viral infections and other autoimmune disorders which are not covered by this guarantee.  Any physical problem which is or could be the result of injury is not covered under this guarantee.  There is no guarantee that you will be able to show or breed your puppy regardless of show or breeding potential.

     The purchase of a puppy constitutes full acceptance of the guarantee.